EMPOWER FAQ
Free Trial
Earnings and Costs
Managing your subscription
- How do I change my subscription plan?
- How do I access the Driver Subscription Manager?
- Are there any additional benefits for the Empower Monthly Platinum Plan?
- How do I know how much of my subscription fee I have paid?
- I am using a monthly subscription plan but want to change plans. When will the change go into effect?
- I switched to a daily subscription plan but want to switch back to the Monthly Platinum or Monthly Flex Plan. Can I do that?
Managing your subscription (cont)
- Can I switch from a Baltimore subscription to a DC subscription and vice versa?
- I paused my plan but it says I'm still 'Active" and I can still drive? Why?
- I paused my subscription by accident. Can I unpause my subscription?
- I am taking some time off next month. Can I pause my subscription and restart mid-month?
- My Monthly Platinum subscription plan is still active. I want to switch plans when it ends. Can I do that now or do I have to wait until my monthly subscription ends?