If a rider cancels more than 3 minutes after their driver accepted their ride request, the rider will be charged a $2 cancellation fee by their driver. If a rider cancels more than 6 minutes after their driver accepted, the rider will be charged $4. Also, if a driver arrives at the pickup location and waits for their rider for 5 minutes or more and their rider does not show up, the rider will be charged a $4 “no-show” fee.
